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Behind
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Built for restaurants. Made for people

A unified homefor hospitality

Through leadership tools and employee care

Book a callExplore Behind

We’re building one place to support your team and run the day.

A miniature cutaway restaurant shows guests in the dining room and the staff, kitchen, and manager working behind the service.

What Behind is

One platform. Two connected experiences

  1. Leading tools to unleash your full management potential.
  2. Employee care resources for better job satisfaction and overall wellbeing.

For managers

A Leadership Tool

Empower your manager with AI tools to help your restaurant operate like an agile business

For your team

Employee care resources

Employee care resources for your team so they focus on providing the best guest experience

A small sculpted clay figure of a restaurant server in a sage apron looking at a phone.
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Behind

Your place for care, perks, financial wellbeing, and extended health

Care
Perks with value
Financial wellbeing
Extended health
CarePerksFinancialHealth

Stay on top of the work by fostering a culture of hospitality

For managers

Know what needs your attention

Your restaurant will become an agile business with the help of our Butler (AI) who receives and processes information, then executes tasks from critical areas of your restaurant such as:

  • Staff Excellence
  • Communications
  • HR
  • Maintenance
  • Reputation

Brief

Know what changed

Daily and weekly priorities in one view: team readiness, communications, maintenance, and guest feedback. See what needs attention before service.

Butler

Find the answer

Ask a question and find the approved SOP, policy, or training material, without searching folders and group chats.

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Butler

Manager

Our supplier no longer carries Villa Maria Sauvignon Blanc, and we’ve sold our last bottle. Please update the team and wine lists.

Butler

I’ll prepare these actions for your approval:
  1. Notify the floor and bar teams that Villa Maria is no longer available
  2. Remove it from the online wine list and prepare an updated menu for printing
  3. Email our wine supplier to ask for a substitution

Urgent Alerts

For the decisions that cannot wait

See urgent issues that need your attention before they affect service, with the context and suggested next step to act quickly

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Urgent Alerts

Illustrative alerts from staff reports and connected systems

  • Shift coverage

    Tonight’s closing manager has called out

    Service starts in 45 minutes and no replacement closing lead is assigned

    Recorded absence + shift schedule · 5 min ago

    Suggested

    Review available coverage and assign a closing lead before service

  • Guest review

    A new one-star review needs your attention

    A guest reports a 50-minute wait and says their complaint was left unresolved

    Connected review platform · 8 min ago

    Suggested

    Check the shift notes, review a drafted response, and assign a manager to follow up

Our Butler (AI) helps you plan ahead and react promptly according to the restaurant’s needs

Through every service

  1. Complete your open tasks, keep the staff up to date and stay ready with the pre-shift meeting

    • Staff knowledge
    • Training
    • Certifications
    • SOPs
    • Communications
    • Opening responsibilities

  2. Use Butler (AI) to troubleshoot any issues and easily find all the information you need

    • Approved SOPs
    • Issue escalation
    • Maintenance
    • Team communication
    • Manager approvals

  3. Record incidents, review guest feedback, complete follow-ups, and be ready for tomorrow

    • HR records
    • Discipline and acknowledgements
    • Reputation
    • Guest feedback
    • Maintenance history
    • Follow-through

For your team

Wellbeing as the gateway to a focused mind

The tools your staff needs to run a perfect service and live an optimal life

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Care
Virtual care
Confidential counselling
Mental health
Addiction support
Find help

Product concept. Providers, pricing, and eligibility to be confirmed.

  1. A clay figure of a hospitality worker leaving a late shift, pausing under a doorway lamp on a quiet night street to look at a phone.
  2. A clay figure of a hospitality worker waiting at a streetcar stop outside a restaurant in daylight, with a gym bag at their feet.
  3. A clay figure of a hospitality worker at a small kitchen table with tea, a notebook and a young potted plant.
  4. A clay figure of a hospitality worker stretching on a small balcony in morning light beside potted herbs and a bowl of fruit.

Long-term goal

Personal care wherever you go

Portable benefits that follow workers between participating restaurants

How it works

From setup to the next shift

  1. 01
    A small clay restaurant doorway with a key resting on the step.

    Join Behind

    Start elevating your staff’s work-life balance and your manager’s leadership skills

  2. 02
    A folded clay apron beside a small stack of documents.

    Add your team and documents

    Unite your staff, upload your documents, connect your systems

  3. 03
    A small clay phone leaning against a clay tablet.

    Your new morning coffee

    Like your first coffee, make Behind part of your daily ritual: review priorities, support your team, and start the shift ready

Built for restaurants. Made for people

We are right Behind You

Schedule a call to start shaping the new future of your restaurant

Book a call
A miniature clay restaurant shortly before opening: the dining room is set and empty while the whole team gathers near the kitchen pass as the lights come on.